Banking and digital innovation

I'm building Lucie Money

Banking apps show what happened; Lucie is an AI agent that tells you what to do next, turning passive tracking into proactive financial guidance.

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Australian banking apps are better than we think

Features praised as innovations in US banking surveys have been standard in Australian apps for years. We undervalue what we already have.

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Open Banking and the Consumer Data Right

Australia's Consumer Data Right lets people safely share their banking data with trusted third parties, unlocking competition and better deals.

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Lego Banking

Cloud platforms let banks assemble customer experiences from modular components; paired with AI, this could personalise banking for every user.

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Apple Watch Series 3. A game changer for mobile wallets?

Cellular connectivity frees the Apple Watch from the phone, but wearable banking still needs AI to overcome the constraints of a tiny screen.

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Finovate Spring 2016: Day 2 Highlights

Day two at Finovate showcased personalised video, blockchain services and behavioural security: all blending digital self-service with AI.

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Finovate Spring 2016: Day 1 Highlights

Fintech highlights from Finovate Day 1: instant virtual cards, smart savings triggers, blockchain identity for refugees and PFM tools for banks.

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Self-driving cars will change the world and banking

Self-driving cars will slash vehicle ownership and reshape entire industries; banks face major exposure through auto loans and credit portfolios.

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Blockchain: a new medium for money

Blockchain creates a secure way to transfer digital money without duplication: a new medium that could cut cost, speed and risk across finance.

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Agile development and fast failure is part of a bigger picture

Agile alone is not enough. Banks need a full ecosystem of design thinking, Lean UX and cultural change to truly innovate through fast failure.

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Payments innovation must engender trust

Making payments invisible removes friction but risks eroding consumer trust. Innovation must simplify transactions while keeping costs visible.

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